#BeConnectedSafety

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While the COVID-19 has brought uncertainty, you can rest assured knowing that our Ranger and Community Safety teams continue to work to provide peace of mind to our residents. Our Community Watch vehicles will continue to patrol the City to discourage anti-social behaviour and provide assistance to our community. The patrol officers can be contacted directly on 1300 655 011, 24 hours a day, 365 days a year.

Other essential services external to the City such as police, firefighters and ambulance, continue to deliver their services as usual to protect your community's safety. Please refer to the important numbers section of this page to become familiar with the local safety services available to you.

In terms of digital safety, COVID-19 resulted in more people staying home and increasing their reliance on electronic devices. Therefore, it's never been a more important to review your digital habits to ensure you are browsing safely. Use the articles and links on this page to inform yourself on the best ways to remain digitally secure.


While the COVID-19 has brought uncertainty, you can rest assured knowing that our Ranger and Community Safety teams continue to work to provide peace of mind to our residents. Our Community Watch vehicles will continue to patrol the City to discourage anti-social behaviour and provide assistance to our community. The patrol officers can be contacted directly on 1300 655 011, 24 hours a day, 365 days a year.

Other essential services external to the City such as police, firefighters and ambulance, continue to deliver their services as usual to protect your community's safety. Please refer to the important numbers section of this page to become familiar with the local safety services available to you.

In terms of digital safety, COVID-19 resulted in more people staying home and increasing their reliance on electronic devices. Therefore, it's never been a more important to review your digital habits to ensure you are browsing safely. Use the articles and links on this page to inform yourself on the best ways to remain digitally secure.

  • City of Belmont Community Safety

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    about 1 month ago

    Security Patrols

    The City operates a 24 hour security patrol service to support the Police in maintaining law and order. The patrol officers can be contacted direct on 1300 655 011, 24 hours a day, 365 days a year.


    Be Crime Free

    BeCrimeFREE is the City's specific community safety and crime prevention website.

    It is the registration point for BeCrimeAlert, a service which uses internet, short message service and email to communicate safety threats and issues to specific groups within the community.

    On the BeCrimeFree website you can also report graffiti and damage to council property, find...

    Security Patrols

    The City operates a 24 hour security patrol service to support the Police in maintaining law and order. The patrol officers can be contacted direct on 1300 655 011, 24 hours a day, 365 days a year.


    Be Crime Free

    BeCrimeFREE is the City's specific community safety and crime prevention website.

    It is the registration point for BeCrimeAlert, a service which uses internet, short message service and email to communicate safety threats and issues to specific groups within the community.

    On the BeCrimeFree website you can also report graffiti and damage to council property, find out what the City is doing to prevent crime and what you can do and join the Neighbourhood Watch program.


    Graffiti / Criminal Damage

    The City provides a free graffiti removal service. Report graffiti here.

    The City is working to keep your community free of criminal damage in the form of graffiti. We aim to remove reported criminal damage (graffiti) within 48 hours of notification. Removal methods include:

    • Painting out the graffiti on previously painted surfaces with one of our nine standard colours
    • High pressure cleaning on unpainted brickwork and other hard surfaces and all surfaces that have been coated with a graffiti coating.
  • Top Tips for Staying Cyber Safe

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    about 1 month ago
    1. Be suspicious of things that could be scams:
      • Winning money or prizes
      • Asking to ‘confirm’ personal details via email
      • Avoid clicking on links or downloading attachments in emails or texts you don’t recognise.
    2. Be very selective about personal information and bank details disclosed online. When in doubt, call the organisation to verify their legitimacy.
    3. Avoid public Wi-Fi networks for transactions that require your personal information, for example online shopping or banking.
    4. Ensure you passwords are always unique and secure and comprise of uppercase and lowercase letters, special symbols and numbers. Use of family names, pets, and other easily discovered personal information is strongly discouraged.
    5. Install security software to help protect against viruses and malware. Ensure this software is updated regularly.
    6. Backup important data regularly.
    7. Place a lock or password on all your digital devices so that access is restricted should they be lost or stolen.
    8. Be wary of pop-ups as they can feature scams and dangerous links.
    9. Don't install or download software from untrustworthy or unknown sources.
    1. Be suspicious of things that could be scams:
      • Winning money or prizes
      • Asking to ‘confirm’ personal details via email
      • Avoid clicking on links or downloading attachments in emails or texts you don’t recognise.
    2. Be very selective about personal information and bank details disclosed online. When in doubt, call the organisation to verify their legitimacy.
    3. Avoid public Wi-Fi networks for transactions that require your personal information, for example online shopping or banking.
    4. Ensure you passwords are always unique and secure and comprise of uppercase and lowercase letters, special symbols and numbers. Use of family names, pets, and other easily discovered personal information is strongly discouraged.
    5. Install security software to help protect against viruses and malware. Ensure this software is updated regularly.
    6. Backup important data regularly.
    7. Place a lock or password on all your digital devices so that access is restricted should they be lost or stolen.
    8. Be wary of pop-ups as they can feature scams and dangerous links.
    9. Don't install or download software from untrustworthy or unknown sources.
  • Scams

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    about 1 month ago

    Scams are being used to take advantage of people across Australia during COVID-19. A scam aims to get your personal information by presenting untrue information or offers. Recent examples of scams drawing on the pandemic include text messages and emails impersonating government agencies, superannuation funds and other well known business such as banks, tel-co companies providing information. These then contain malicious links and attachments designed to steal your personal and financial information.

    The best way to protect yourself from these type of scams are to:

    • Not click any of the links supplied in the text or email
    • Go directly to the website by manually searching in your browser
    • Do not respond to any unsolicited messages or calls that ask for personal or financial information.
    • Never provide a stranger with remote access to your computer even if they claim to be from a well known business.
    • Remember that scammers may pretend to have a relationship with you. Always verify legitimacy of the contact by locating them through an independent source such as a past bill, online search or phone book.

    To stay up-to-date with scams that are currently circulating, visit the Scam Watch website.

    Scams are being used to take advantage of people across Australia during COVID-19. A scam aims to get your personal information by presenting untrue information or offers. Recent examples of scams drawing on the pandemic include text messages and emails impersonating government agencies, superannuation funds and other well known business such as banks, tel-co companies providing information. These then contain malicious links and attachments designed to steal your personal and financial information.

    The best way to protect yourself from these type of scams are to:

    • Not click any of the links supplied in the text or email
    • Go directly to the website by manually searching in your browser
    • Do not respond to any unsolicited messages or calls that ask for personal or financial information.
    • Never provide a stranger with remote access to your computer even if they claim to be from a well known business.
    • Remember that scammers may pretend to have a relationship with you. Always verify legitimacy of the contact by locating them through an independent source such as a past bill, online search or phone book.

    To stay up-to-date with scams that are currently circulating, visit the Scam Watch website.

  • For Parents and Carers

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    about 1 month ago

    ESafety Commissioner

    The eSafety Commissioner has put together a kit for parents to ensure their children are protected online during COVID-19. This kit covers how to best monitor the pandemic, staying connected, keeping children safe online, and how to look after yourself - click here to get started. The ESafety Commissioner also has a comprehensive Esafety Parents hub which comprises webinars, advice booklets and other downloadable guides.


    ThinkUKnow

    ThinkUKnow is a national program delivering online child safety information in schools and organisations to parents, carers, teachers and students from the first year of school to Year 12. Click here to browse the ThinkUKnow COVID-19 resources here.

    ESafety Commissioner

    The eSafety Commissioner has put together a kit for parents to ensure their children are protected online during COVID-19. This kit covers how to best monitor the pandemic, staying connected, keeping children safe online, and how to look after yourself - click here to get started. The ESafety Commissioner also has a comprehensive Esafety Parents hub which comprises webinars, advice booklets and other downloadable guides.


    ThinkUKnow

    ThinkUKnow is a national program delivering online child safety information in schools and organisations to parents, carers, teachers and students from the first year of school to Year 12. Click here to browse the ThinkUKnow COVID-19 resources here.

  • For Seniors

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    about 1 month ago

    City of Belmont Connect Club - Digital Hotline

    While our face-to-face Connect Club is currently on hold, we are still here to help you get connected. The City is providing assistance by phone to talk you through the steps of getting the best out of your digital equipment. For an appointment, call our Community Care Hotline on 9477 7148. When you call, we will ask you a number of questions in order to assist you, including whether you have an internet connection or Wi-Fi and what type of device you have.


    Telstra Tech Savvy Seniors

    We’re living in a...

    City of Belmont Connect Club - Digital Hotline

    While our face-to-face Connect Club is currently on hold, we are still here to help you get connected. The City is providing assistance by phone to talk you through the steps of getting the best out of your digital equipment. For an appointment, call our Community Care Hotline on 9477 7148. When you call, we will ask you a number of questions in order to assist you, including whether you have an internet connection or Wi-Fi and what type of device you have.


    Telstra Tech Savvy Seniors

    We’re living in a digital age, but many older Australians are being left behind and lack the skills to take advantage of being connected. Telstra has partnered with several State Government to give older people the opportunity to develop skills and confidence to use technology. The Tech Savvy Seniors pages have video tutorials, tips and support as well as information in multiple languages.


    BeConnected - Every Australian Online

    This Australian wide initiative aims to empower all Australians to access the digital world. BeConnected has a wide range of online learning resources as well as a network of community partners that can offer more personalised support. BeConnected have also developed the Get Started app which is designed to get older individuals online in five simple steps. To read their full advice for staying connected ans safe during COVID-19, click here.

  • Be Smart, Be Safe

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    about 1 month ago

    Gone in 60 Seconds

    It can take less than 60 seconds for a person to steal from a vehicle. It is important to think of your car like a shop window. If you can see any property left inside your car then so can a thief.

    It is recommended that you:

    • Take your valuables with you or keep them out of sight.
    • Lock your car before you go.
    • Leave knowing your car looks empty.
    • Never leave keys in door locks or the ignition or hide keys anywhere on your car.
    • Park in a secure and well-lit area – off the...

    Gone in 60 Seconds

    It can take less than 60 seconds for a person to steal from a vehicle. It is important to think of your car like a shop window. If you can see any property left inside your car then so can a thief.

    It is recommended that you:

    • Take your valuables with you or keep them out of sight.
    • Lock your car before you go.
    • Leave knowing your car looks empty.
    • Never leave keys in door locks or the ignition or hide keys anywhere on your car.
    • Park in a secure and well-lit area – off the street, behind lockable gates or in a locked garage if possible.

    Remember to always Look, Lock, Leave.