Customer Service Gather Board

From time to time, you may need to interact with the City of Belmont as a customer, whether its paying your rates, lodging a request, booking a facility or needing help with one of our services.

This is focussed on one to one communication; how we treat you as an individual and the customer channels you prefer to use, be it in person, online, on the phone or even self-serve through our website.

We’d like to know a what good customer service looks like and feels like for you? You can provide text, images or videos.

You can also like other people’s thoughts if you agree with what they say.