The City of Belmont invites you to share your thoughts on how we engage with you.

How we listen to and communicate with our community and stakeholders are key aspects of how we do business at the City of Belmont.

The City is embarking on an Engagement Strategy to review and improve how we engage with our community, customers and stakeholders in the following areas:

  • Consultation - broad two-way communication, feedback and collaborative problem solving
  • Communication - broad one-way communication to keep people informed of what is happening.
  • Customer Service - one to one communication, how we treat you as a customer.

Draft Strategy

We are seeking feedback on the draft Engagement Strategy 2023 & beyond which is a plan for how we listen to and communicate with our community, customers and stakeholders.

The draft strategy was developed with the help of community and business members who contributed ideas for the strategy through a written sticky note idea at one of our events, online gather boards or survey, or in person at a meeting or workshop.

The Engagement Strategy includes five key themes and principles and over 20 initiatives to support our community, customer and stakeholder engagement.

The draft strategy can be downloaded from the document library on this page, or a hard copy can be obtained from the Civic Centre, 215 Wright Street, Cloverdale WA.

Feedback on the draft is open between 4 August and 25 August 2023.

For further information please contact the City on (08) 9477 7222.

Ideas Gathering

This phase of the project is now closed.

At the early stages of this project we wanted to know what good engagement looks like and feels like for the people we interact with.

People could contribute through one of the boards below. Each fortnight we selected a winning submission that has inspired us.

If you had more to say on the subject of engagement – you could also fill in our survey.

This first stage of the project to help us gather ideas was open until 5pm Friday 21 April.



What we heard.